<title>Gary Headlee Motherboard Repair Service- Rip-Off, Lies, and Theft of Services</title>
CONCERNING THEFT OF SERVICES and THEFT OF $50 for alleged repair- not produced- for video card by
Gary Headlee Motherboard Repair
Gary Headlee
692 Lennox St.
Midvale, Utah
84047
801-567-9150
Gary Headlee Motherboard Repair ripped me off $50 for a "claimed" repair of my ATI 9700 PRO video card, and further made me wait over SIX WEEKS before the card was returned to me, still non-functional.
He apparently lied, and made conflicting repair stories about the card on two occasions-- first stating that "I've already spent a couple of hours on your card and haven't figured out what is wrong"
Then several weeks later, apparently forgetting his first story, stating, "Your card works fine, I couldn't find anything wrong, but will let it run for a while to make sure its okay."
When the card was finally returned to me after repeated phone calls over a SIX WEEK period, it was still not operational, and Headlee kept the $50 I had sent him in advance for the repair.
CASE HISTORY:
JANUARY 4, 2005
The first week of January 2005 I sent in my video card for repair after viewing Headlee's web site at
http://www.motherboardrepair.com/
It looked like a respectable web site, and well documented. I sent Headlee an email regarding my possible card repair, but did not receive a reply.
None the less (and a VERY STUPID MOVE, I must admit) I followed the instructions on the web site for video card repair and sent. I sent it in with delivery confirmation via priority mail on Jan 4, 2005, and the requested $50 repair fee in cash- the excess which would be refunded if the repair did not require a lot of work.
The web site stated 1-2 day turn-around for repairs.
Delivery confirmation showed that Headlee received the card two days later on Jan 6.
JANUARY 17, 2005
After waiting TWO WEEKS and not receiving ANY replies to my emails, nor receiving my card back, or ANY COMMUNICATION whatsoever, I set out to find a phone number for Headlee.
Headlee's phone is untraceable, and unlisted, and can not be found anywhere on the Internet.
My last resort was to call The Midvale Utah Police and report what had happened. They instructed me to contact my local Denver Police and report THEFT OF SERVICES. They then told me to have my local police contact them, and they would contact Headlee if possible and look into the matter.
My local police then contacted the police in MIDVALE UTAH, and before long I finally received my first communication with Headlee by phone who offered a number of excuses why he had not looked at my card yet. He apologized and then said he would look at it in 3-4 days and would email me with the results. This was around January 17.
A week went by and Headlee made absolutely no contact again.
FEBRUARY 4, 2005
I called Headlee's phone and left a couple of messages to inquire about my card.
I finally followed up at the beginning of February, after Headlee had the card for nearly a month. I wanted to know the status of the card. At that time he said he had already spent a couple of hours on the card but had made no progress, but would try to finish the job soon.
He followed up with the following emails (and further excuses on February 4):
FEBRUARY 16, 2005
Still no card, no news from Headlee. I send him the following email, to which I receive no reply.
Dear Gary,Its now been SIX WEEKS since my video card arrived at your home for repair-Please return it today, repaired or not, and send a delivery confirmation tracking number.If the card is not repaired, kindly return my $50 cash.I will expect to see my card delivered here by Saturday latest.ThanksNeil Slade303-399-0418
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