A HUMOROUS STORY OF
CORPORATE PRUDISHNESS
(read down the page-- you won't believe it....)
by Neil Slade
Sponsored by The Amazing Brain Adventure
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DELL D610 Drivers Hiding Online (below) and also The Dreaded and Totally Annoying DELL LATITUDE D610 and Other High Frequency AUDIO BUZZ USB Device and Flash Graphics PROBLEM andFree Working SOLUTION
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This is a noise created whenever an external non-grounded USB device like a mouse or card reader is plugged into one of the USB ports on a Dell laptop like a Latitude D610.
Engineers at Dell either totally ignored this obvious defect, or just didn't bother to fix it.
For years.
And, they still refuse to supply users with the solution.
If you don't hear it on your Dell laptop, either your ears are burned out, or the ambient noise level where you are using your laptop is louder than the noise, so don't worry about it. My educated guess is that the engineers at Dell initially did not work in a quiet enough environment where they could hear this noise, or they simply felt it was not loud enough to be relevant.
Unfortunately, as can be seen by the large number of web posts about this issue, yes, many of us DO notice.
When I recently posted a simple solution to this issue on their web forum, the forum moderators DELETED my message-- Why? I used this sentence: "The noise is a pain in the butt."
The word "butt" is prohibited on the Dell Forum.
Unbelievable, butt true. BUTT it is not prohibited here The moderators are apparently like Mormons on Crack. (no insult to Mormons, only Mormons on crack. I then modified my post to read "butte". It was also deleted, since I substituted a word, butte, for butt.
Yep. I then substituted the word Gluteus Maximus, and told the story of how "butt" was a forbidden word, that got my post deleted. This humorous post, was also deleted.
I think to call the Dell Forum Moderators ANAL, and/or anal retentive-- is the perfect adjective, at the very least. :-) Below is the verbatim email I received from them notifying me of my "violation", showing the now deleted post.
Send your fan mail to Dell Forum Moderator via Chris B of Dell Enjoy.
The cure is SIMPLE and FREE:
Close the ground by plugging in HEADPHONES into the headphone jack or Plug in a 1/8" headphone adapter jack or dummy plug into the headphone jack.
You will of course lose the ability to hear audio through the speakers. But that is the curse of this design defect. To regain use of the speakers without the audio high frequency buzz, you will have to unplug the USB device.
MORE BELOW:
I recently bought a DELL LATITUDE D610 computer and
Immediately noticed in a quiet room the occurrence of a high frequency ELECTRONIC BUZZ NOISE that occurred immediately upon plugging in an external USB device like:
A USB MOUSE A USB CARD READER
I also noticed the BUZZ occurs when looking at certain graphics such as
FLASH on a Web Site.
A web search soon tuned up the obvious observation that this was an EXTREMELY COMMON PROBLEM not only with the Dell Latititude D610 but many other Dell computers as well.
In fact, it appears to be a DESIGN FLAW that Dell Engineers ignored or missed.
A complete search through the Official Dell Web Site and Support Site comes up with nothing, despite the fact that this is an extremely common problem. So now I must post my own independent page about this issue and the fix so that other owners can remedy this design defect, without having to rely on Dell, which seems to fail to admit this defect, and denies that it exists-- which it most certainly does as far as I can see-- If I'm missing this on the Dell site-- let me know, but I sure can't find any info.
This is an extremely annoying sound when in a quiet room- although it will be less obvious, or not noticed when ambient sound levels are high enough in the background- Speaking with a computer engineer-- the AUDIO BUZZ High FREQUENCY NOISE that occurs when plugging in a USB MOUSE, USB CARD READER, or any other ungrounded external USB device-- is the result of an OPEN GROUND being created when such a device is attached to a USB port on this machine. Why this happens with FLASH animation is not certain- but it does as well-- probably related as well to the construction of the video card components. END OF TOPIC ONE- Continued Below...
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OKAY NOW-- MISSING DELL D610 Drivers play HIDE AND SEEK on the DELL SUPPORT SITE:
Dell plays a nasty trick for owners of the Latitude D610- If you your trying to to download your drivers because you want to do a fresh install without the official Latitude D610 restore disc- hahah! Have fun... Dell has TWO identical looking driver download pages-- and they both look quite official. Except one is entirely incomplete.
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